- Untrained Employees = Unhappy Employees.
Employees who feel inadequate, underachieving, or unsupported are unhappy. They aren’t satisfied in their work, which will cause them to underperform, make mistakes, and not care about their work product. That costs the business in lost time and money.
- Untrained Workers Have a Low Production Value.
The quality of their work is lower and of less value. The quality in performance is lower than it could (or should) be.
- Untrained Workers Are Inefficient.
More time (and therefore money) and effort is spent when employees aren’t fully or properly trained to perform their tasks or to fulfill their responsibilities. It takes them longer to do the work.
- Lost Time/Money Due to Mistakes.
When an untrained worker makes a mistake, the time and materials used are lost. The work then has to be done again. Or worse, the inadequate product was delivered to the client.
- An Increase in Miscellaneous Expenses.
These are more difficult to track or attribute to untrained workers, but they are there. Creating/making a product incorrectly means remaking the product and wasting the incorrect product. That means it takes more time to fix the mistake, more cost in materials, and more time rechecking the product. If it were done correctly the first time, these costs wouldn’t be there.
- Insufficient Staff Training Means Lost Customers.
Untrained employees can cause many of the mistakes listed above, and those mistakes and inefficiencies can cause your business to lose customers. That is the worst possible scenario, but it can happen.
Training programs and costs have an easily measured up-front cost of time and money. Those line items are difficult to handle on a tight budget. However, added costs of poorly trained staff shows the importance of training employees. These costs do not come in the form of line items, so they are often ignored or unseen.
Having a trained workforce means your workers are learning new skills that can improve production, cut time spent in creation of your product (or service), reduce production costs, reduce mistakes, build confidence in your workforce, and create a better working environment.