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Frequently Asked Questions

Company IP

Your business holds incredible potential from the beginning. Protecting this early is  critical. A business’s most important assets include IP and branding. This includes trade marks, patents, copyright, registered designs and processing rights, standard operating procedures (SOP). Each type of IP protects a business in a different way.

The manuals are useful when inducting newly recruited employees or when a service is required from a third party. The various manuals will guide the process increasing its efficiency of execution.

The Brand Identity Manual holds the Registered Company Brand Logo and Identity and all aspects pertaining to the Brand/Company as a whole. All company trademarks and symbols.

An Operations Manual outlines in detail how each department operates and contributes to the organisation but at the same time showing how each department interacts with each other towards a common corporate goal

Information which is deemed relevant is taken from the Operations Manual and converted into a Training Manual. This also includes an induction process.


The three areas vital to the success of every organisation: SALES, SERVICE & LEADERSHIP.

training manual is a book or booklet of instructions, designed to improve the quality of a performed task. Training manuals are widely used, in business. A training manual may be particularly useful as: a reference to subject matter after training.

A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.

Each service needs to have policies and procedures to help them guide the actions of all individuals involved in the service. They ensure and endorse the well-being of all employees and everyone who is connected to the service. … They provide consistency to employees.

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