Frequently Asked Questions
Company IP
When do I need to look at my Intellectual Property
Your business holds incredible potential from the beginning. Protecting this early is critical. A business’s most important assets include IP and branding. This includes trade marks, patents, copyright, registered designs and processing rights, standard operating procedures (SOP). Each type of IP protects a business in a different way.
Why do I need this documented
The manuals are useful when inducting newly recruited employees or when a service is required from a third party. The various manuals will guide the process increasing its efficiency of execution.
What is a Brand Identity Manual
The Brand Identity Manual holds the Registered Company Brand Logo and Identity and all aspects pertaining to the Brand/Company as a whole. All company trademarks and symbols.
Why an Operations Manual
An Operations Manual outlines in detail how each department operates and contributes to the organisation but at the same time showing how each department interacts with each other towards a common corporate goal
What is in a training manual
Information which is deemed relevant is taken from the Operations Manual and converted into a Training Manual. This also includes an induction process.
Training
What areas do you train
The three areas vital to the success of every organisation: SALES, SERVICE & LEADERSHIP.
What is the purpose of a training manual
A training manual is a book or booklet of instructions, designed to improve the quality of a performed task. Training manuals are widely used, in business. A training manual may be particularly useful as: a reference to subject matter after training.
What are standard operating procedures
A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.
Why have policies and procedures
Each service needs to have policies and procedures to help them guide the actions of all individuals involved in the service. They ensure and endorse the well-being of all employees and everyone who is connected to the service. … They provide consistency to employees.
